1. Introduction
SEA VENTOR LTD ("Sea Ventor", "we", "us" or "our") is committed to protecting the privacy and personal data of its users in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR"), applicable Cyprus legislation and other relevant privacy laws.
This Privacy Policy explains how personal information is collected, processed, stored and protected when users access or use the Platform. By using the Platform, users acknowledge that they have read and understood this Privacy Policy.
2. Definitions
For the purposes of this Privacy Policy:
- "Personal Data" means any information relating to an identified or identifiable natural person.
- "Processing" means any operation performed on personal data including collection, storage, use, disclosure or deletion.
- "Data Subject" means the individual whose personal data is being processed.
- "Platform" means the website and services operated by SEA VENTOR LTD.
- "Provider" means an independent boat owner, charter operator or maritime service provider using the Platform.
- "User" means any person accessing or using the Platform.
3. Data Controller Information
The Data Controller responsible for the processing of personal data is:
SEA VENTOR LTD
Chrysakamantos Court, Shop 4
Polis Chrysochous 8830, Paphos, Cyprus
Email: seaventor@gmail.com · Website: www.seaventor.com
4. Personal Data We Collect
SEA VENTOR LTD may collect:
- Identity information — full name, date of birth, nationality, passport information where required by law.
- Contact information — email address, telephone number, address.
- Booking information — reservation history, vessel preferences, dates of travel, passenger details.
- Technical information — IP address, browser type, device information, operating system, cookies and usage statistics.
- Financial information — payments are processed through secure third-party providers. SEA VENTOR LTD does not store complete credit card information.
5. Information Provided by Users
Users are responsible for ensuring that all information submitted to the Platform is accurate, complete and up to date. Providing inaccurate information may affect the ability to provide services.
6. Booking Information
SEA VENTOR LTD may collect and process information relating to bookings made through the Platform, including:
- Dates and times of reservations.
- Vessel selections.
- Passenger details.
- Departure and arrival locations.
- Special requests submitted by Users.
- Communication between Users and Providers.
Such information is processed solely for the purpose of facilitating bookings and providing customer support.
7. Provider Information
SEA VENTOR LTD may collect information from Providers including business names, registered addresses, contact details, tax information, vessel specifications, insurance information, licenses and certifications, and banking information necessary for payments.
Providers are responsible for ensuring that all information supplied is accurate and up to date.
8. Payment Information
Payments made through the Platform may be processed by third-party payment processors including Stripe and other authorized providers. SEA VENTOR LTD does not store complete payment card details.
Payment processors are subject to their own terms and privacy policies. Users acknowledge that SEA VENTOR LTD is not responsible for the operation or security practices of third-party payment processors.
9. Cookies and Analytics
The Platform may use cookies and similar technologies to improve user experience and monitor website performance. Cookies may include:
- Essential cookies — necessary for the operation of the Platform.
- Functional cookies — used to remember user preferences and settings.
- Analytics cookies — used to analyze website traffic and improve services.
- Marketing cookies — used to deliver relevant advertisements and promotional content.
The Platform may use services such as Google Analytics, Google Tag Manager, Meta Pixel and other analytics or advertising tools. Users may configure browser settings to disable cookies, although certain features of the Platform may become unavailable.
10. Legal Basis for Processing
SEA VENTOR LTD processes personal data based upon one or more of the following legal grounds:
- Contractual necessity — processing required for the performance of bookings and services.
- Consent — processing based upon consent provided by Users.
- Legitimate interests — processing necessary to improve services, prevent fraud and protect the Platform.
- Legal obligations — processing required to comply with applicable laws and regulations.
11. Sharing of Personal Data
Personal information may be shared with Providers, payment processors, hosting providers, IT service providers, marketing service providers, legal advisers and government authorities where required by law.
SEA VENTOR LTD does not sell personal information to third parties.
12. International Transfers
Personal information may be transferred and processed outside the European Economic Area where adequate safeguards are implemented. Such safeguards may include:
- Standard Contractual Clauses approved by the European Commission.
- Transfers to countries recognized as providing adequate protection.
- Other lawful mechanisms permitted by GDPR.
13. Data Retention
Personal information shall be retained only for as long as necessary to provide services, comply with legal obligations, resolve disputes, prevent fraud and enforce agreements. Following expiration of applicable retention periods, personal information shall be securely deleted or anonymized.
14. Security Measures
SEA VENTOR LTD implements reasonable technical and organizational measures to safeguard personal information, including encryption technologies, password protection, restricted access controls, monitoring systems and secure hosting environments.
Despite these measures, no electronic transmission or storage method can be guaranteed to be completely secure.
15. Rights of Data Subjects
Under Regulation (EU) 2016/679 (GDPR), Users may exercise various rights concerning their personal information. These rights include:
- Right of access.
- Right to rectification.
- Right to erasure.
- Right to restriction of processing.
- Right to data portability.
- Right to object.
- Right to withdraw consent.
Requests shall be handled in accordance with applicable law.
16. Access Requests
Users have the right to request confirmation as to whether their personal information is being processed and to obtain access to such information. Requests may be submitted to seaventor@gmail.com. SEA VENTOR LTD may request proof of identity before responding.
17. Rectification Requests
Users may request correction of inaccurate or incomplete personal information. SEA VENTOR LTD shall take reasonable steps to ensure that information maintained is accurate and up to date.
18. Erasure Requests
Users may request deletion of their personal information where the information is no longer necessary, consent has been withdrawn, processing is unlawful or applicable law requires deletion.
Certain information may be retained where retention is required by law or necessary for the establishment, exercise or defense of legal claims.
19. Restriction of Processing
Users may request restriction of processing under circumstances permitted by GDPR. During periods of restriction, personal information may only be stored or processed where permitted by law.
20. Data Portability
Where applicable, Users have the right to receive their personal information in a structured, commonly used and machine-readable format. Users may also request transfer of personal information to another controller where technically feasible.
21. Withdrawal of Consent
Where processing is based upon consent, Users may withdraw such consent at any time. Withdrawal of consent shall not affect the lawfulness of processing carried out before withdrawal.
22. Marketing Communications
Users may receive promotional communications relating to services, offers and updates. Users may opt out of marketing communications at any time by using the unsubscribe link, contacting SEA VENTOR LTD or adjusting account preferences.
23. Children's Privacy
The Platform is not directed to individuals under eighteen (18) years of age. SEA VENTOR LTD does not knowingly collect personal information from children. If such information becomes known, reasonable steps shall be taken to delete it.
24. Third-Party Websites
The Platform may contain links to external websites operated by third parties. SEA VENTOR LTD has no control over such websites and accepts no responsibility for their privacy practices or content. Users are encouraged to review the privacy policies of third-party websites.
25. Amendments
SEA VENTOR LTD reserves the right to amend this Privacy Policy at any time. Updated versions shall become effective upon publication on the Platform. Continued use of the Platform constitutes acceptance of such changes.
26. Complaints
Users who believe that their rights under GDPR have been violated may lodge a complaint with:
Office of the Commissioner for Personal Data Protection, Republic of Cyprus
Website: https://www.dataprotection.gov.cy
Users may also seek judicial remedies available under applicable law.
27. Contact Information
SEA VENTOR LTD
Chrysakamantos Court, Shop 4
Polis Chrysochous 8830, Paphos, Cyprus
Email: seaventor@gmail.com · Website: www.seaventor.com
Final Statement
SEA VENTOR LTD is committed to processing personal information lawfully, fairly and transparently and to protecting the privacy rights of all Users in accordance with the General Data Protection Regulation (EU) 2016/679 and applicable laws of the Republic of Cyprus.